Questions about Library 2.0:
Radical Trust - an interesting concept. As I understand it, it means the library collaborates with on-line communities through blogs, wikis, and other social relationship forums to obtain feedback and direction for the organization. The library would move (ahead?) with no end result in mind - just change based on evidence or rationale provided by people through on line communities.
My questions:
How much library policy would actually be based on this model? Would it integrate into what is already in place, or would it become the paradigm for change?
How relevant is the on line community? Is it a good representation of the library patron universe? Does it not leave out a substantial percentage of the population, such as people who have no interest in technology and prefer to read a book?
Who decides what feedback/content is applicable to an organization?
How does an organization move forward when there is no goal in mind?
Social computing is notorious for misinformation, rumors, and the like. How does an organization get around this issue?
How would an organization know what its patrons really want, given with technology one can "stuff the ballot box"? One opinion could easily be made to look like a social movement on line.
Change is inevitable, but can it also be overdone?
While the library must keep up with the technological times, what percentage of its funding and energy should be directed toward this type of technology?
Labels: All That 2.0
